FAQs

In addition to our Terms and Conditions and Privacy Policy, this page will hopefully answer any questions you may have.

How big is the mini trampoline when folded?
Once folded, the mini trampoline is 102cm in diameter and approximately 7cm in height.

How heavy is the mini trampoline?
The mini trampoline weighs approximately 10kgs.

What is the weight limit for using the mini trampoline?
While the mini trampolines are a similar quality to premium adult spring rebounders, the maximum user weight of 25kgs is set by the EU Toy Safety Guidelines.

What is the suggested age for using the mini trampoline?
We do not recommend use for the under 3s and suggest that the ideal age range is 3-7 years old. The upper age limit is only there due to the EU Toy Safety Guidelines which set the maximum user weight at 25kg.

Has the mini trampoline been safety tested?
We have had the mini trampolines independently tested against the EU Toy Safety Guidelines, including those specifically for trampolines. They have the CE label and are EN71 compliant.

What is included in your free delivery?
We can deliver free to the mainland United Kingdom, but this does not include addresses in Ireland, the Isle of Man, Channel Isles, Scottish Highlands, Scottish Isles and the Hebrides. If you require delivery to any of these areas, then please contact us and we can discuss the options available.

How long does delivery take?
Once your order has been processed, it should be delivered within 48 hours.

Does the product come assembled?
The frame comes assembled with the legs, springs and jumping mat. You will need to add the spring cover, feet and some small black caps. This is simple to do and only takes a short amount of time. Full assembly instructions with images are included with each mini trampoline.

Can the mini trampoline be left outside?
We would recommend that the mini trampoline is stored indoors.

Do I need to supervise my child when they use the mini trampoline?
Yes, we recommend that the mini trampoline is always used under adult supervision.

How can I pay for one of these mini trampolines?
We currently use PayPal to take payment but if you would prefer a different payment option then please contact us.

Do you offer discounts on multiple purchases?
Yes, we do. Please contact us for further details on this.

Can I order a mini trampoline in a different colour?
We currently only offer two colour options for the mini trampoline – pink and blue – but we plan to offer additional colours and designs in future. If there is a particular colour you would like, then please contact us.

What should I do if I need to return my mini trampoline?
While we hope that this will not be necessary, if you do need to return your product, then please refer to Paragraph 8 of our Terms and Conditions for further information.

What is included in your warranty?
The mini trampoline is covered by a one year warranty and details of this are included in Paragraph 9 of our Terms and Conditions. If you require further information regarding the warranty, or in the unlikely event that you need to make a claim, then please contact us.

If you have any further questions or comments for us, then please contact us and we will do our very best to help and provide the service you require.