TERMS AND CONDITIONS
This page provides information about us and the legal terms and conditions on which we sell any of the Products listed on the MyRebounder Ltd website. Please read through these Terms carefully before purchasing any Products.
MyRebounder Ltd is a registered UK company, Company Number 10125794.
- About these Terms
In these Terms “we” and “us” mean MyRebounder Ltd, and “you” means you the customer. In these Terms certain words spelt with initial capital letters are defined terms and are listed together at the end of the Terms for ease of reference. These Terms together with your Order Confirmation constitute the Contract between us and you for the supply of Products. No other Terms shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
- Our Products
2.1 The images of the Products on Our Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images.
2.2 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
2.3 All Products shown on Our Site are subject to availability. We will inform you by email as soon as possible if the Product you have ordered is not available and we are not able to process your Order.
- Placing Your Order
3.1 To place an Order you must be 18 years of age or over.
3.2 You may place an Order via Our Site by completing the details required on the order page and clicking on the appropriate submission button. We will not guarantee that orders placed in any other way will be fulfilled.
3.3 When you place your Order we will then issue you an Order Confirmation via Our Site if this accepted.
3.4 Whilst we will make every effort to supply you with the Product(s) listed on the Order Confirmation, there may be occasions where we are unable to supply the Product(s) because, for example, (i) the Product is not in stock or is no longer available (ii) we do not deliver to your address or (iii) there was an error in pricing on Our Site. In such circumstances we will contact you to inform you and may suggest alternative Product(s) that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to the Product(s) we cannot supply and repay you any money that you may have paid to us in respect of those Products. Repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Product(s) you have ordered.
- Supply of Your Product(s)
Subject to these Terms, we will supply to you the Product(s) indicated on your Order Confirmation.
The price for the Product(s) will be the price indicated on Our Site and on the Order Confirmation. Any additional delivery costs, where applicable, are payable by you. All prices are shown in pounds sterling and include VAT (where applicable) at the applicable current rates.
- Paying for Your Product(s)
6.1 You may pay for your Product(s) by any of the methods of payment as may be displayed on Our Site from time to time.
6.2 If you are paying by debit or credit card, then you must supply your card details when you place your Order. Your card will be charged when we issue your Order Confirmation. We will not supply the Product(s) to you until your card issuer has authorised the use of your card for payment of the Product(s) ordered. If we do not receive such authorisation we shall let you know. Your card billing address must be in the mainland United Kingdom, Northern Ireland or the Isle of Man.
6.3 If you are paying by wire/electronic funds transfer your Product(s) will be supplied after your payment is cleared. If we do not receive payment in cleared funds within 7 days after the date of your Order, then your Order will be cancelled and we shall let you know.
- Delivery of Your Product(s)
7.1 Our Site includes delivery of Product(s) to customers in the mainland United Kingdom only. This does not include addresses in Ireland, the Isle of Man, Channel Isles, Scottish Highlands, Scottish Isles and the Hebrides. Please contact us if you would like a delivery to be made outside the mainland United Kingom.
7.2 Subject to clause 7.1 we will deliver your Product(s) to the delivery address as shown on your Order. All goods must be signed for on delivery by an adult aged 18 years or over.
7.3 Risk of loss and damage of Product(s) passes to you on the date when the Product(s) are delivered to you.
7.4 Estimated delivery dates/times which are given at the time of placing an Order are estimates only and do not equate to guaranteed delivery dates/times. If you have ordered several Products at one time, we may deliver each such Product on different days and times.
7.5 Once the Order has been processed, the Order tracking details will be provided to you by the courier company.
7.6 Orders placed before midnight will be processed the following working day and delivered within 48 hours on working days. This covers the mainland United Kingdom only. Anything ordered during the weekend or on a Bank Holiday will be processed the following working day.
- Your Right to Return the Product(s), Cancel an Order and to Receive a Refund
8.1 If you are not satisfied with any Product you have purchased from us, if you contact us within 14 working days of delivery of the Product(s), you may return the Product(s) to us and obtain a refund of the price of the returned Product(s).
8.2 If you choose to return a Product, you are liable for the transportation costs of returning that Product.
8.3. If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair in accordance with Paragraph 9 below, please contact us. In the event that you are entitled to a replacement or repair in accordance with Paragraph 9 below, the transportation charges will not be applied.
8.4 If you have received the ordered Product(s) and have simply changed your mind about purchasing them, you may return the Product(s) to us for a refund, provided that you pay the transportation charges, and:
8.4.1 You inform us in writing of your decision to cancel the Contract within 14 working days of delivery of the Product(s); and
8.4.2 The Product(s) are returned in their original condition and packaging; and
8.4.3 The Product(s) are returned in accordance with clause 8.6 below.
8.5 Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure.
8.6 Steps to follow to claim a refund:
8.6.1 Please contact us to obtain a returns form.
8.6.2 Please return the Product(s) to: Returns at MyRebounder Ltd, The Fulfillment Company Ltd, Units 32-34 Boyton Hall Farm, Roxwell, Essex, CM1 4LN
8.6.3 Before returning any Product(s) to MyRebounder Ltd please check that:
188.8.131.52 You have enclosed all the original components and other material supplied (e.g. user manual and safety instructions), unless informed otherwise.
184.108.40.206 All the packaging is the same as when the Product was originally delivered.
220.127.116.11 You have sealed the packaging securely.
8.7 Following these steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion. Please note that your failure to follow this procedure may result in the returned Product(s) being rejected upon receipt and you may forfeit your right to a refund.
8.8 Please note that we reserve the right to reject any Product(s) that are not returned in accordance with the provisions set out above and particularly within clause 8.6.
- One Year Limited Warranty
9.1 All Products carry a one year limited warranty against defects in materials and workmanship. We can only honour warranty claims if you can provide proof of purchase.
9.2 Where a part is deemed to be faulty, MyRebounder Ltd will replace the part(s) in question. Only where we are unable to supply the part(s) in question will we replace the entire Product.
9.3 The warranty does not cover any use outside of the user manual and safety instructions or for any wear and tear.
9.4 If you are a Consumer, the warranty referred to above is in addition to and does not affect your statutory rights.
- Our Liability
10.1 These Terms set out of our obligations and liabilities in respect of the supply of the Product(s).
10.2 Any warranty, condition or other term arising out of or in connection with the supply of Products which might otherwise be implied into or incorporated in the Contract by statute, common law, laws applicable in the country where you purchased the Products or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
10.3 You must follow the user manual advice and safety instructions at all times. We will not be liable for your failure to adhere to these instructions, your negligence, incorrect assembly, incorrect use including without limitation, unauthorised alteration or attachment of equipment other than our own. We are not responsible for any injury or damage caused as a result of using any Product purchased from Our Site. This does not affect your statutory rights as a Consumer, nor does it affect your Contract cancellation rights.
10.4 Nothing in the Contract shall limit or exclude our liability (i) for death or personal injury caused by negligence, or (ii) for fraud, or (iii) any breach of the obligations implied by applicable compulsory national laws as to title, or (iv) any liability which cannot be excluded by law.
10.5 Subject to clause 10.4 we will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
10.6 Subject to clause 10.4 our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question, in respect of one incident or a series of incidents attributable to the same clause.
10.7 Our Products are intended for domestic use only. if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the Products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the Product(s) shall be limited to the replacement value of the Product(s) in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.
10.8 We will take all reasonable precautions to keep the details of your Order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
10.9 This does not affect your statutory rights as a Consumer, nor your right to return the Product(s) as per Paragraph 8.
- Contacting MyRebounder Ltd
You can contact us by e-mail at firstname.lastname@example.org. When contacting us you must quote your Order Confirmation reference.
- Data Protection
- Circumstances beyond our reasonable control
We will make every effort to perform our obligations under the Contract. However, we shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
- Law and Jurisdiction
We will try to solve any disagreements quickly and efficiently. Please contact us if you have any complaints or comments.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. If you want to take court proceedings you must do so within England or Wales, and the laws of England and Wales will apply. All contracts are concluded in English.
15.1 We reserve the right to change the Terms at any time. It is your responsibility to read these Terms on each occasion you use Our Site and your continued use of Our Site shall signify your acceptance to be bound by the latest Terms.
15.3 If you breach these Terms and we take no action against you, we will not be considered to have given up our rights in respect of your breach and we will also still be entitled to use our rights and remedies in any other situation where you breach these Terms.
15.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy policies of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources, or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
15.5 You may not assign or sub-contract any of your rights or obligations under these Terms or any related Order for Products to any third party unless agreed upon in writing by MyRebounder Ltd.
15.6 All rights, including copyright, trademarks, names and logos, used in relation to Our Site are owned by or controlled for these purposes by us. Nothing in these Terms confers on you any license or right under any of our trademarks, names or logos or those of any third party. We reserve the right to issue legal proceedings against any companies or persons who copy any text, photographs, images, graphics, logos, trademarks or any part of Our Site. The content of Our Site is and remains the intellectual property of MyRebounder Ltd.
- Defined Terms
“Consumer” means a customer who purchases Products otherwise than in the course of a business.
“Contract’ means the agreement entered into with us by you.
“Order” means an order placed by you in accordance with the Terms.
“Order Confirmation” means the order confirmation issued by us to you indicating acceptance of your Order.
“Our Site” means the MyRebounder Ltd website.
“Product” means any product listed on the MyRebounder Ltd website which we agree to supply to you on our Terms.
“Terms” means the legal terms and conditions.